Business owners
Black Friday on WhatsApp: a 30-day plan to sell more
Plan Black Friday on WhatsApp in 30 days: week-by-week calendar, the right order of decisions, how to calculate capacity and what to measure on the day.
Black Friday series · 2026
Prepare the offer, organize customer service and track sales. Choose your path and turn each guide into a campaign decision.
Business owners
Plan Black Friday on WhatsApp in 30 days: week-by-week calendar, the right order of decisions, how to calculate capacity and what to measure on the day.
Business owners
Black Friday discounts without destroying your margin: contribution per order formula, price floor, negotiation authority and the 60-day reference price.
Business owners
Black Friday offer on WhatsApp: the 5 mandatory elements, a message template, what Brazil's consumer code requires and how to measure clarity.
Business owners
Black Friday inventory and delivery: sellable balance, reservations with expiry, delivery counted from payment, a stockout plan and what the CDC requires.
Business owners
Black Friday customer service: a formula to size your WhatsApp team by hourly peak, shifts by role, reinforcement triggers and queue metrics.
Business owners
How to build a WhatsApp interest list for Black Friday with recorded opt-in, segmentation, Meta's 24-hour and 72-hour windows, and the metrics to track.
Business owners
How to follow up on Black Friday leads on WhatsApp without pressure: 3-touch cadence, Meta's 24 h and 72 h windows, messages by pending issue, and metrics.
Business owners
How to recover a pending Black Friday payment on WhatsApp: split link sent, pending and confirmed, handle errors without card data, and measure.
Business owners
What to watch on your Black Friday sales dashboard: unanswered queue, confirmed sales, ROAS and margin, with formulas, reference ranges, and an example.
Business owners
Black Friday post-sale on WhatsApp: confirm the order, warn of delays, honor the 7-day withdrawal right (art. 49 CDC), and then ask for a repeat purchase.
Managers
Black Friday brief for media buyers: the 7 things you need to lock down with the client before launching a click-to-WhatsApp campaign on Meta.
Managers
Meta Ads budget for Black Friday: how to split validation and expansion, calculate the max CPA per attributed sale, and decide when to scale or pause.
Managers
Black Friday creatives for WhatsApp: how to compare ads by attributed sales instead of CTR or CPL, with formulas, a table and cut-off rules.
Managers
Black Friday tracking from the ad to WhatsApp: ctwa_clid, utm links, sales recorded with value and currency, attribution coverage and "unattributed".
Managers
CAPI for Black Friday: a checklist to validate sending Purchase with value, currency and event_id before scaling WhatsApp campaigns on Meta.
Managers
WhatsApp SLA on Black Friday: how to measure time to first human response with median and p90, track the queue and decide when to hold back budget.
Managers
AI selling on WhatsApp on Black Friday: how to operate within a closed offer, choose copilot or autopilot mode, pause when a human takes over and measure.
Managers
Lead qualification on Black Friday: up to 3 questions before the price, an explicit qualified-lead criterion and metrics that do not stall sales.
Managers
Message testing on Black Friday: control group, minimum sample, confirmed-sale metric and a stopping rule so you never declare a false win.
Managers
Black Friday client report: cohort vs. period, unattributed as its own category, CPA and ROAS only on attributed sales, currencies kept separate.